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Wednesday
Oct052011

Future of Voice -- interesting links for October 2011

To receive the most important stories and insight you must subscribe to the newsletter. Here are the additional links and stories culled this month. 

A Seminal Moment for the Telecom Industry: Twitter Uses BlueVia's APIs - A telco API programme gets traction because it has a real business model.
O2 Launches Twitter MMS in the UK - Telefonica has the best “extend” strategy for existing business model.

Nuance starts new developer program, opens floodgates for more voice apps - Voice is becoming a programmable object, and conversations are mixing humans and machines.

Why Do Carriers Hate Skype? Let Me Count The Ways... -- At what point will carriers have to give in to what users want, even if they do hate it?
Were it Not for Legacy, Enterprises Would Get Rid of Phones, Use Skype
Comcast bringing Skype video chat into the living room - Eyeballs like TVs, and TVs increasingly like new business models.
With 17M Registered Users, Tango Is Growing Twice As Fast As Skype Did Its First Year - The start of a new wave of ‘mobile first’ applications for the post-PC world

The long slow costly battle to reduce voice calls to free and The carriers’ voice gravy train is over and Mobile phone bonanza 'over', despite demand in developing markets and The Voice Revenue Problem and How Much Effort Should Some Service Providers Put into Voice Innovation? - The perception of inevitable decline means no product development, and becomes self-fulfiling, but on the other hand...
Is Voice Undergoing a Renaissance? (direct link to white paper here) - “Yes” is the answer

SMS: The dying cash cow for wireless carriers? and Facebook’s New Messaging App Aims to Do Away With SMS - More bad news for telco shareholders, as “Peak SMS” accompanies “Peak Telephony”.
Operator Innovation: Let me access my SMS everywhere? - Still plenty of room for feature innovation to drive stickiness and differentiation.

India. Text Messages Tell Travelers Where to Get Off and Orange and Google partner to speed up the spread of innovative SMS-based services in Africa [PDF] - No shortage of demand and innovation in emerging markets.

Pew Research Finds Popularity of Internet Phone Calls Has Jumped Dramatically -- Real significance is that Internet calling business models, which are not constrained by legacy telecoms networks or standards, may overtake telephony rather than offer simple transport arbitrage.
56% of U.K. Mobile Subscribers Use Text Messaging Daily, 47% Use Voice Daily -- Voice is shifting to a valuable niche, rather than being the core identity of telcos.

New Bill Would Allow Robo-Calls to Mobile Phones - Lack of control over who can reach and interrupt you is more of a threat to telephony than OTT services.

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